Privacy Policy

Introduction

BuyCan ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, use our mobile application, or interact with our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Create an account
• Use our barcode scanning feature
• Submit a contact form or support request
• Subscribe to our newsletter
• Participate in surveys or promotions
• Interact with our chat interface

The personal information we may collect includes:

• Name
• Email address
• Phone number (optional)
• Mailing address (for shipping purposes)
• Account credentials
• Payment information (processed securely through third-party payment processors)

Automatically Collected Information

When you visit our website or use our application, we may automatically collect certain information about your device and usage patterns, including:

• IP address
• Browser type and version
• Operating system
• Device information
• Usage data (pages visited, time spent, referring website)
• Location data (with your permission)

Barcode Scanning Data

When you use our barcode scanning feature:

• We temporarily access your device's camera to scan product barcodes
• We collect information about the scanned products
• We may store your scan history if you're logged in
• We do not permanently store images captured during scanning

Search and Browsing History

We may collect and store information about:

• Products you search for
• Categories you browse
• Products you view
• Your interactions with product listings

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing, maintaining, and improving our services
• Processing transactions and fulfilling orders
• Verifying Canadian product origin
• Personalizing your experience
• Responding to your inquiries and support requests
• Sending you marketing communications (with your consent)
• Analyzing usage patterns to improve our website and services
• Protecting against fraudulent or unauthorized activity
• Complying with legal obligations

How We Share Your Information

We may share your information with:

• Service Providers: Third-party vendors who perform services on our behalf (payment processing, data analysis, email delivery, hosting services, customer service)
• Business Partners: Canadian retailers and manufacturers when necessary to fulfill your requests
• Legal Requirements: When required by law, court order, or governmental regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties for marketing purposes.

Data Storage and Security

We use Firebase, a platform developed by Google, to store and process your data. Your information is stored in accordance with Firebase's security protocols and data protection measures.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your information
• The right to restrict or object to processing
• The right to data portability
• The right to withdraw consent

To exercise these rights, please contact us at buyitcanadian@outlook.com

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities and to remember your preferences. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Types of cookies we use:

• Essential Cookies: Required for the operation of our website
• Analytical/Performance Cookies: Allow us to recognize and count visitors and see how they move around our website
• Functionality Cookies: Used to recognize you when you return to our website
• Targeting Cookies: Record your visit to our website, the pages you have visited, and the links you have followed

Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us.

Third-Party Links

Our website and services may contain links to third-party websites, products, or services. These third-party sites have separate and independent privacy policies. We have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: buyitcanadian@outlook.com
• By visiting our Help Center