How Can We Help?
We're here to assist you with any questions or issues you may have
Common Help Topics
Product Verification
Issues related to product verification or Canadian origin status
Search & Navigation
Help with finding products or navigating the website
Barcode Scanner
Issues with scanning product barcodes
Account Issues
Help with account creation, login, or settings
Business Listings
Support for Canadian businesses wanting to be listed
Other Issues
Any other questions or concerns not listed above
Report an Issue
Contact Us Directly
If you prefer to reach us directly, you can use any of the following methods:
Email Us
Send us an email at buyitcanadian@outlook.com
Check our FAQ
Find answers to common questions in our FAQ section
Response Time
We strive to respond to all inquiries within 24-48 hours during business days. For urgent matters, please indicate this in your message subject.
Frequently Asked Questions
Browse some of our most commonly asked questions
What is BuyCan?
BuyCan is a Canadian platform that uses advanced AI technology to help consumers discover and purchase high-quality Canadian-made products at the best possible prices.
How do you verify if a product is Canadian-made?
We use a combination of AI technology, manufacturer data, and industry certifications to verify Canadian products. Products that pass our verification receive a "Verified Canadian" badge.
How does the barcode scanner work?
Our barcode scanner uses your device's camera to scan product barcodes. It then checks our database to verify if the product is Canadian-made and provides you with detailed information.